Air Conditoning Services Brea Anaheim Hills Albert Heating & Air Conditioning Orange County

Did you schedule a service call or maintenance?
Before our experts arrive at your home to service your Carrier heating and cooling system, take a moment to make sure you're prepared for the appointment. That way, you can ensure our expert technician has all of the information he or she needs, and can get your Carrier system back into top-performing condition.

Know where all of the units in your heating and cooling system are located.
Check your air filter. A dirty air filter is a common cause of problems.
Be ready to explain clearly what symptoms or problems you've had.
Know how long ago your problem began.
If your system's products are in an attic or crawl space, please make it easily accessible.
Lock pets in a separate room so they don't get in the way or get hurt.
Make sure there's an adult (18 or over) home to legally allow entry to your home.
Be prepared to answer the phone. Many technicians will call to confirm the appointment on their way.
If you rent your home, make sure that you have your landlord's permission to have your system serviced and be able to provide their contact information.
If your heat pump or air conditioner is frozen, shut it off before the technician arrives so it's thawed and ready for service.
Be prepared to make a payment to the dealer.
All service calls are COD. We accept cash, check, Visa and Mastercard credit cards.

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